General

  • Do you only serve events in the Midlands?
    We cover all counties within the Midlands, including: Warwickshire, Worcestershire, Staffordshire, Oxfordshire, Leicestershire, Gloucestershire, Nottinghamshire and Northamptonshire. If you’re looking for a luxury backdrop anywhere else in the UK we know of all the best flower wall suppliers around, just ask!
  • What kind of events do you supply to?
    We supply our luxury backdrops to weddings, parties, bridal showers, baby showers, christenings, product launches, fashion shows, exhibitions, corporate events and more.
  • When should I book and how early should I choose my backdrop?
    We recommend you secure your date as soon as possible. Most good suppliers will get booked up 12-18 months in advance and flower walls are no different.
  • How do we book?
    If we are available on your date and we have confirmed that we cover your venue, we’ll send you a booking form and an invoice requesting a deposit to secure the booking.
  • When do I need to pay and how can I pay?
    A £100 deposit is required to secure your booking and the balance is due no later than 8 weeks before the event, we will remind you when this is due. We will send our invoice to your email address and you can pay by bank transfer or by debit/credit card at our showroom in Birmingham. (Credit card payments incur a small additional charge of 2%). Once we have received payment we will send you a receipt as confirmation.
  • Do you have experience in Indian, African, Jewish weddings?
    We have lots of experience in weddings of all styles and can recommend backdrops accordingly.
  • Do you charge for delivery?
    To keep our products competitively priced we charge a reasonable fee for delivery and collection. This cost is 45p per mile and is charged for return journeys on both delivery and collection. For example if your venue is 10 miles from B37, the total mileage is 40 miles – 40 x 0.45 = £18.

Consultation

  • Does Midlands Flower Wall Co have a showroom?
    We are moving to a new showroom towards the end of 2018 (date TBC)! Samples of all our walls and other floral hire products will be available for viewing by appointment only. Alternatively all wall styles are available on our flower wall hire page for you to choose and book via email/telephone.
  • What should I bring to my consultation?
    Please bring as much information as possible to your consultation, including pictures of any other decorations and the venue, etc. We can help you choose the right backdrop for you and advise on where you should place it.
  • We are from London/New York/China – will you be able to liaise with us by email?
    If you are from another part of the UK or anywhere else in the world we can arrange your booking via telephone/email.

On the Day

  • Do you set up on the day?
    All backdrops include professional installation and breakdown at your venue in your preferred location. Due to health and safety and maintaining the integrity of our products we respectfully ask that clients and venue staff do not attempt to move or breakdown the backdrops once in situ. We will ensure your venue is aware of this before the day, we also ask that you mention this too.
  • What time do you set up and breakdown?
    Once you have confirmed your contact at the venue, we will liaise directly with them to get in as early as possible to start the set up process. The venue will also determine if we need to breakdown all décor immediately after the wedding/event or alternatively, arrive bright and early the following morning. (Please note, due to the requirements of the venue in very rare circumstances we may have to start removing decor half an hour before the wedding/event has finished).

If you have any other questions please contact us and we’ll do our very best to help!