1. Event Hire Booking
To confirm your hire items we require a non-refundable deposit of £100 which is payable within 7 days of receiving our invoice. The final balance is due 8 weeks before your event unless agreed otherwise.
Midlands Flower Wall Co is owned and operated by our sister company Inspired Events Ltd and all invoices will be sent from Inspired Events Ltd.
A booking is not secured until a deposit has been received in full. A booking date will be reallocated if the damage deposit hasn’t been made within the specified time.
2. Event Hire Period
Half day hire is inclusive of upto 6 hours hire and is subject to availability. Full day hire is calculated based on ‘one day’ events, beginning on the morning of the event and ending the following morning.
There are instances where we can install the day before, if this is possible we will discuss this with you during the week before the event. If your venue requires same day collection our latest breakdown/collection time is 11pm.
If it is not possible to collect at the pre-arranged time, additional hire time will be deducted from your damage deposit as appropriate. Should you wish for a longer hire period please get in touch to discuss extended rates.
All items supplied to you on a hire basis remain the sole property of Inspired Events Ltd registered to 51 Station Road, Marston Green, Birmingham, B37 7BA. During the hire period (see 2) all hire items are the responsibility of the hirer (you) and not the responsibility of your venue, marquee provider or event planner therefore, we ask that you communicate with your venue to ensure the security of all hire items in your absence. Inspired Events Ltd provides all hire items in excellent condition and these items must be returned in the same condition which they were installed. Props will only be installed within a secure, weather-tight building or structure during the hire period and if left overnight. If, upon delivery, it is evident that these conditions have not been met, we reserve the right to cancel your booking and refund your payment minus our full travel costs and a 50% cancellation fee.
4. Damage Deposit
All bookings are subject to a damage deposit up to a maximum of 75% of the total bill, with a minimum of £150. You will receive a PayPal invoice from email@example.com in the week prior to your event. Damage deposits are refunded via the same payment method within 3 working days after your event, minus any charges for unauthorised relocation (see 5), visible damage, vandalism, missing items, and/or additional hire time other than that which has been previously agreed. If the amount exceeds the value of the damages deposit a supplementary invoice will be issued for immediate payment. Should you wish to receive a full breakdown of replacement charges before you make your booking please contact us.
5. Set Up & Breakdown
The event hire price quoted includes full installation and breakdown. Due to the structure of our flower walls and arches we respectfully ask that they are not relocated by anybody other than an employee of Inspired Events Ltd. Evidence of risk to the integrity of the structure by relocation will occur a deduction from your damage deposit. If you would like the flower wall/arch moved during your event, please contact us for fee info.
6. Delivery & Collection
Delivery and collection is not included in our hire charges and will be calculated as an additional cost when booking. Please ensure that there is sufficient access for unloading and parking on the day of your event, Inspired Events is not liable for any delays in accessing your venue at the agreed set up time.
In the event that you need to cancel your booking, all payments to date will be retained. Should you need to change the date of your event we will endeavour to provide the items you require for your new date, however we cannot be held responsible if the new date is not available. We recommend that you purchase wedding/event insurance to cover any losses in the event of cancellation on your part. In the event that we cancel your booking, all payments made to date would be refunded in full.
8. Public Liability Insurance
Inspired Events Ltd is fully insured up to the value of £1,000,000. We can provide a copy of our insurance policy certificate to you or your venue, please email us for more information on why you might need this.
Inspired Events Ltd reserves the right to use any photography of our products and services taken during the hire period, however we will seek further permission to use any pictures of your guests. Photographs are used for promotional purposes on our website and/or social media. If you have any objections to this please let us know in writing prior to your event.
Any questions? Contact us to find out more about our products.