Event Hire FAQ's
Do you only supply events in Birmingham?
We are based in Birmingham but cover all counties within the Midlands, including Warwickshire, Worcestershire, Staffordshire, Oxfordshire, Leicestershire, Gloucestershire, Nottinghamshire and Northamptonshire. Delivery and collection costs will vary depending on the location of the event within the Midlands. We are willing to travel further, the travel cost will reflect the distance each way.
What kind of events do you supply to?
We have a wealth of experience supplying our flower walls and backdrops to weddings, parties, birthday parties, bridal showers, baby showers, christenings, product launches, fashion shows, exhibitions, corporate events and photo shoots. We’ve set up backdrops in hotels, restaurants, barns, homes, hotel rooms, football stadiums, offices, shops, shopping centres and event arenas to name a few!
We are from London/Australia/Dubai/etc – how can we liaise?
If you are from another part of the UK or anywhere else in the world we can communicate and arrange your booking via telephone, email, FaceTime, etc – whichever is most convenient.
Are you insured?
Yes, we have public liability insurance up to the value of £1,000,000 and we can send a copy directly to your venue or event planner if required.
My venue doesn’t allow anything to hang from the walls, can I have a flower wall?
All of our backdrops are installed on their own freestanding frame created for professional use and weighted with 30kg+ worth of base plates.
Can flower walls/arches be moved from one place to another?
To move a flower wall a substantial distance or through a doorway, the structure would need to be broken down and reinstalled. We don’t recommend this option as it’s not ideal for us to be working in front of your guests and disturb the flow of your event. If you need to move the backdrop to one side slightly at any point on the day, you will need prior permission so we can assess the safety of doing so. The best option is to choose the place where it’ll get the most use and keep it there.
When should I book and how early should I choose my backdrop?
We recommend you secure your date as soon as possible. Most good decoration suppliers will get booked up 12 months in advance and flower walls are no different. It’s not uncommon for us to book events 2 years in advance.
How do we book?
If the backdrop you would like to book is available on your date, you can choose to visit our showroom or we’ll send you our quick and easy online booking form followed by an invoice.
Can we view the flower walls before we book?
Of course. We have a showroom is located in Garretts Green, Birmingham where you can view a sample of each and every flower wall style. We offer consultations by appointment 7 days a week. Please contact us to book in at a time convenient for you. If you’re not local to Birmingham, all flower wall styles are available on our flower wall hire page for you to choose and book remotely.
What should I bring to my consultation?
Please bring as much information as possible to your consultation, including pictures of any other decorations and the venue, etc. We can help you choose the right backdrop for you and advise on where you should place it.
When do I need to pay and how can I pay?
A £100 deposit is required to secure your booking and the balance is due no later than 8 weeks before the event, we will remind you when this is due. We will send our invoice to your email address and you can pay by bank transfer or debit/credit card.
Do you charge for delivery?
Once we know your event date, location and event type we’ll be able to quote the relevant hire fee and delivery/collection charge. Where necessary, we charge a reasonable fee for delivery and collection. This cost is 40p per mile and is charged for return journeys on both delivery and collection.
Do you price match?
The quality of our flower walls and other hire products is exceptional value for money and often unrivalled within the Midlands and further afield. We are often asked to price match against backdrops that are much cheaper due to poor quality. To help you decide whether we are the company for you, check out these 10 reasons to book with MFWC.
Can I add a sign to my backdrop?
Yes! Adding signage to your preferred backdrop is a fun way to personalise your event. We have a range of ‘stock’ signs or you can choose to create a bespoke sign which is yours to keep after! A quote will be provided upon request depending on the type of sign you’d like. All signs are made from quality materials and created to a high standard by one of our trusted suppliers. If you’d like to provide your own sign for us to hang on the day, there is a £15 fee to cover the time and materials involved. Please ensure you let us know in advance so we can ensure that enough time is allocated to carry out this additional service.
What is a damage deposit?
It is standard practice for a hire company to request a damage deposit to safeguard against any incidentals that could occur during your event. This payment is due around one week before the event and secures our structures against any unauthorised movement, damage, missing flowers, vandalism and theft. The damage deposit is refundable in full assuming no damage is incurred. To find out more about our damage deposit requirements please see our terms and conditions.
When will my damage deposit be refunded?
We know weddings are an expensive time, so we aim to refund your damage deposit on the next working day. However, at busy times it can be up to 3 working days after the event.
Do you set up on the day?
All backdrops include professional installation and breakdown at your venue in your preferred location. Due to health and safety and maintaining the integrity of our products we respectfully ask that clients and venue staff do not attempt to move or breakdown the backdrops once in situ. We will ensure your venue is aware of this before the day, we also ask that you mention this too. Movement of any of our structures in our absence could risk the refund of your damage deposit.
What time do you set up and breakdown?
We liaise directly with your venue to arrange the set-up and breakdown processes. Your venue will determine if we need to breakdown all décor immediately after the event or the following morning. If your venue requires same day collection, our latest collection time is 11pm. A later collection time is available (subject to availability) for an extra fee.