Delivery & Returns

FLORAL AND NEON PRODUCTS

Flower panels, flower panel packages, flower frames, floral decorations and neon signs are all made to order and approximate lead times are quoted on each product page. Once production of your order is complete, you will receive a dispatch email with your tracking number and approximate delivery date.

UK DELIVERY – FREE of charge with every order. All orders require a signature upon delivery. Excluding Scottish Highlands, Scottish Isles, Northern Island, Republic of Ireland, Isle of Wight, Isle of Man and the Channel Islands. If you require shipping to any of these destinations, please contact us prior to ordering for a delivery quote.

WORLDWIDE DELIVERY – Worldwide delivery is available on all flower wall and flower runner orders. Please contact us with your location prior to placing your order for a delivery quote and approximate delivery time.

RETURNS – Returns on all of the products in this category are not accepted as all products are personalised and handmade to order. Your statutory rights are not affected.

DIY PARTY DECOR

UK DELIVERY – FREE next day delivery with every order made before 1pm – Monday to Friday. All orders require a signature upon delivery. Excluding Scottish Highlands, Scottish Isles, Northern Island, Republic of Ireland, Isle of Wight, Isle of Man and the Channel Islands. If you require shipping to any of these destinations, please contact us prior to ordering for a delivery quote.

WORLDWIDE DELIVERY – Worldwide delivery is available. Please contact us with your location prior to placing your order for a delivery quote and approximate delivery time.

RETURNS – Returns of any unopened and unused products can be made at your own cost within 14 days of delivery.

ARTIFICIAL TREES

UK DELIVERY – FREE next day delivery with every order made before 1pm – Monday to Friday. All orders require a signature upon delivery. Excluding Scottish Highlands, Scottish Isles, Northern Island, Republic of Ireland, Isle of Wight, Isle of Man and the Channel Islands. If you require shipping to any of these destinations, please contact us prior to ordering for a delivery quote.

WORLDWIDE DELIVERY – Not available.

RETURNS – Returns of any unopened and unused products can be made at your own cost within 14 days of delivery. Please contact us for details on where to return your order to.